We aim to process and ship paid orders within 2 business days. Orders placed on weekends or holidays will be processed and shipped on the next business day.

Shipping Methods & Delivery Times

We offer free shipping to destinations worldwide. Depending on your location, orders may be shipped via reliable carriers such as FedEx, UPS, USPS, DHL, or local postal services.

Delivery typically takes 5–15 business days, depending on the destination and shipping method. Orders shipped within the US generally arrive within 5 business days.

For certain destinations, local postal services may be used. Remote or hard-to-reach areas may be subject to an additional delivery surcharge charged by the carrier.

Customs & Import Duties

Customs duties or import taxes may apply depending on your country or region. We will do our best to assist with customs clearance and help minimize import duties where possible. However, any customs duties, import taxes, or related charges are the buyer’s responsibility.

Please provide any information required for customs clearance before your order is shipped to help avoid unnecessary delays.

Need Help With Your Shipment?

For questions about your order or delivery, please contact us at support@mangoal.com.

Shipping FAQ

Q: How can I track my order? Why does my tracking show “Not Found”?

A: Once your order has shipped, tracking information will be added to your order details. Please allow up to 2 business days for the tracking information to become active.

If the tracking status still shows “Not Found” after 2 business days, please contact us at support@mangoal.com and we’ll be happy to assist you.

Q: Why can I not select free shipping for my country?

A: We do not offer free shipping to some countries or regions where we cannot guarantee a reliable and cost-effective delivery service. However, we are continually expanding our free shipping coverage and hope to make this option available to more destinations in the future.